Java Summit Sports Reviews
4 review(s) listed, post a review.
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Overall Averages (4.00)
Overall (3.75)
Selection(4.25)
Value / Prices(4.00)
Service (4.50)
Expertise
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Exceptionally Poor Service03/17/2008 by: Steve I was hoping for a good experience with the new owner, Taylor Walker, to fix a defective pair of boot liners purchased at Java Summit. The short version of my experience is this: He told me I needed to purchase an expensive pair of boots to make the liners work properly, which I did. He said he sent the liners back to the manufacturer for warranty service. This was a bald-faced lie. The manufacturer has told me that they have received nothing from Java Summit. Taylor will not return my calls. At this point, he has over $600 of my money for new boots, and my defective $200 liners are sitting somewhere in his shop, which prevents me from getting warranty service. I have generally found ski shop owners to provide wonderful customer service, but this kid lacks the responsibility and integrity to perform as a profession. Next step: legal action. My advice: Don't shop here unless you're willing to kiss your money goodbye.
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Rocks01/23/2008 by: Anonymous This store is under new ownership, updated and it rocks. Stockli gear with a knowledgeable staff including bootfitters and even race and ski cross expertise. These guys have it all together.
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simply the best place to go 12/29/2007 by: Anonymous The best and most knowledgeable people in my area bar none. None of the usual fluff at other ski shops. Great coffee!!
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best mountian shop around 12/20/2007 by: Don Attix For personal service by dedicated folks, Java can't be beat
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Value
